Michelle Dunn, a QA/QC expert, has spent more than a decade in software testing and quality assurance within numerous sectors including Oil & Gas, Telecommunications, Transportation, Financial, Government, Commercial/Product, and custom In-house software applications. Michelle's passion is creating first-in-class QA teams. She has spent her extensive and varied career implementing quality practices from the ground up that create dynamic, successful and highly effective QA teams. Michelle is a champion of IT process improvement and ensures that quality practices continually meet and exceed business and company needs.